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Complaints about energy companies triple in a year

The big six energy companies have been repeatedly under fire over the last few months, most notably over price hikes and on-going political wrangles

14 April 2014

Well, it seems that consumers have had enough, with complaints about energy firms having soared to record levels by more than trebling in the first quarter of 2014 when compared to the same period a year ago, according to figures from the Energy Ombudsman.

In total, 10,638 complaints were passed onto the ombudsman between January and April 2014 – a significant increase from the 3,277 complaints recorded during the same period in 2013 and even more concerning when looking at figures from 2012, when complaints for the entire year totalled 11,283.|+TSB


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