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Data Protection Act 1998 - How we will use your information
MoneySave Financial Solutions Ltd. and its associated companies will use your information only to contact you to discuss the provision of debt management and related services. Where the service you have requested is provided, on our behalf, by a third party we will notify you of that fact. We will treat all your Personal Information (as defined by the Data Protection Act 1998) as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK data protection and consumer legislation from time to time in place.
When you use this Website, we will ask you to input and we will collect Personal Information from you such as your name (and names of family/household members where relevant). Where you provide the name(s) or other personal information about family/household members you confirm that you have their consent to do so for the purposes set out in our Privacy Policy.
We may also collect and process, and our third party service providers may collect and process, information about where you are on the internet, your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit and the advertisements you clicked on.
Any information we collect and hold is used to help us improve the quality of our service. We confirm that any Personal Information which we collect about you and any User Information, from which we can identify you, is held in accordance with the registration we have with the Information Commissioner's Office. We use your information only for the following purposes:
- Provision of debt management services
- Provision of financial services and advice
- Debt administration and factoring
- Undertaking Know Your Client (KYC) checks
- To administer this website
- Accounts and records
- For the prevention and detection of crime and the prosecution of offenders
- Advertising, marketing and public relations on our own behalf or on behalf of third Parties (subject to your consent)
- For statistical or survey purposes to improve this Website and its services to you
- To serve website content and advertisements to you
When we contact you and collect Personal Information from you you will be given the option to receive information from MoneySave Financial Solutions Limited, trading as MoneySave Financial Solutions, or its business partners by post, e-mail, SMS or telephone, about products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, you will be given the opportunity to opt out of receiving information about such products, promotions or special offers from us or our business partners. We will not release your Personal Information or that of any family/household members to any company outside of MoneySave Financial Solutions Limited for mailing or marketing purposes without your or their consent. You may unsubscribe from our mail, email, telephone or SMS contact list at any time by replying to a promotional e-mail or SMS message with the word "STOP" in the subject line, by e-mailing us at privacy@moneysavesolutions.com or telephoning us on 01234 836 352 between 9:00 am and 5:00 pm.
Your Personal Information may be disclosed to other businesses within the MoneySave Financial Solutions Limited group and to reputable third parties who will help process any account you may have with us. MoneySave Financial Solutions Limited requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK data protection and consumer legislation from time to time in place. You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and/or User Information, we may be legally required to do so.
We use Cookies to keep track of your current application to personalise your experience and so that you may retrieve your details at any time - if you do not accept Cookies you may be unable to use this Website. See "About cookies" for further details. Any changes to this policy will be posted to this part of the website - please check back to see any updates or changes to our privacy policy.
Access to your personal information
You have a right to receive a copy of the personal data that we hold about you. We have the discretion to make a charge of £10.00 towards the cost of administration, although currently we do not charge for this service.
To obtain a copy of the personal information we hold on you, please write to us at the address below or ring us on 01234 836 352 and provide us with your details or ask for a Subject Access Request form.
Questions regarding this Policy should be directed to:
Data Protection Officer
MoneySave Financial Solutions Limited
7 Franklin Court
Stannard Way
Priory Business Park
Bedford MK44 3JZ
About cookies
Cookies are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences on a particular site, such as your personal preference pages. The use of cookies is an industry standard, and most websites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most browsers are initially set to accept cookies. If you would prefer, you can set yours to refuse cookies. However, you may not be able to take full advantage of a website if you do so.
